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Shipping & Return Policy
At Noor Fashion, we aim to make your shopping experience convenient and reliable.
Shipping & Delivery
- We offer home delivery across Bangladesh, subject to service availability.
- Delivery charges will be communicated during checkout or before order confirmation.
- Delivery times may vary depending on your location, courier service, weather, and other circumstances.
- Please provide an accurate name, phone number, and delivery address when placing an order.
- Our team or delivery partner may contact you to confirm your order.
Order Processing
Orders are processed after confirmation. Processing and delivery may take additional time during holidays, promotional campaigns, or unexpected delays.
Cash on Delivery
Cash on Delivery (COD) may be available in eligible locations. Please confirm your order and keep the payment ready when the parcel arrives.
Return & Exchange
If you receive a damaged, defective, incorrect, or significantly different product, please contact us as soon as possible after delivery.
- Contact us with your order number and clear photos or videos of the issue.
- Products must generally be unused and in their original condition, with tags and packaging where applicable.
- Return or exchange requests are subject to review and applicable consumer protection laws.
- Certain products may not be eligible for return or exchange for hygiene or other legitimate reasons, where legally permitted.
Size & Product Information
Please check the available size information, product description, and photos carefully before ordering. If you need assistance, contact us before making your purchase.
Refunds
If a refund is approved, we will inform you of the refund method and expected processing time. Refunds will be handled according to the original payment method where practical and legally permitted.
Cancellation
Please contact us as soon as possible if you want to cancel an order. Orders that have already been dispatched may not be cancellable.
Contact Us
For shipping, return, exchange, or refund assistance:
Phone / WhatsApp: +880 1328-812891
Email: noorkidswear9@gmail.com
Facebook: https://www.facebook.com/noorkidswear9
Important: Please replace the placeholders and confirm your actual delivery charges, delivery timelines, return window, and refund rules before publishing this policy.